Frequently Asked Questions

1. Order & Customization

Usually 2–3 weeks per item, but it depends on how many orders are in the queue at that time.

No, I only offer mass-produced items, not personalized custom faces.

Compatibility is usually listed in each product description.

2. Fit & Compatibility

If it feels too loose, you can use a small amount of Blu-Tack or apply a tiny amount of glue to tighten the fit.

Unfortunately no, due to long distance. I can only adjust it if the buyer is willing to cover the return shipping.

3. Shipping & Tracking

I ship from Indonesia.

The estimated delivery time is usually around 14 business days.

Yes, tracking numbers will be sent to the email registered with your order.

Please email me first so I can check the status.

Yes, depending on the situation and condition.

4. Payment

5. Production Stages

– Unpainted: plain resin, no paint applied.

– Fully painted: fully painted and ready to use.

Yes, but only for older designs.

Depends on the request and whether it’s possible to reproduce them.

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